ARKWE reports about the following resources from a Windows Server: User accounts & Privileges, Policies, Security, Events, Services, Installed applications and General resources such as Shares, Disk Storage, Printers and Hardware information.
Yes, you may delete this error log file. ARKWE generates an error log file in the common application data path. The error log file tends to increase in size over a period of time especially if the application meets with frequent error conditions. The application does an "append" to the error log each time it runs. This is required for diagnostic purposes during trouble shooting. You may delete the error log file periodically.
ARKWE uses the Registry key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Uninstall key to enumerate the list of installed applications. The Display name, Version number,Publisher,Readme and the InstallLocation are taken from this Uninstall subkey. For various reasons, the version number,Publisher,Readme and the InstallLocation may not be set by the applications when they are getting installed. In such cases these are reported as Empty column values in ARKWE.
Similarly, the Installation date is reported using the date of the registry entry under the Uninstall key.
Using the Power Export feature in ARKWE, you can setup and schedule reports for offline generation. Power Export allows you to select multiple reports to be run for several domains and servers across the enterprise at scheduled intervals. You can export the reports in different file formats.
For retrieving Windows Server information, ARKWE creates schedule tasks in Windows Task Scheduler. Based on the settings provided in the Power Export Wizard, the task will run under the specified user account context and retrieve Windows Server information at specified intervals.
This message pops up when you do not have access to the requested data or the data may be unavailable in the destination domain/server. Ensure that the current user context has sufficient privileges to read the requested information from the domain/server.
ARKWE allows the users to customize report views using the ‘Customize’ tool. The ‘Customize’ tool maintains the fields displayed in a report for each domain/server. Check whether ‘customize icon’ is displayed at the left bottom of your screen status bar. If so, you may have used the customize tool and selected the fields to display. The customized fields will be stored and used even when the application is closed and re-opened.
The new Scan Profiles feature, available from version 6.2, replaces the Favorites feature. ARKWE, at application startup, automatically creates a Scan Profile from the list of computers available in favorites.
You can maintain a "named" favorite list of computers by using the Scan Profiles feature. The Scan Profiles feature allows you to create user-defined profiles for repeated use to scan a subset of computers in the network. The Scan Profiles feature is available under Tools menu.
The System Info feature uses WMI to collect report data. WMI is affected by Windows Firewall which blocks unsolicited incoming traffic. To resolve this issue, ensure that Remote Administration permission is enabled in the Domain Group Policy. To enable Remote Administration permission in the Domain Group Policy follow the steps outlined below:
When the enumeration settings option is set to 'Use ADSI'. ARKWE uses ADSI for enumerating servers present in a domain. During this process, ARKWE tries to connect to the Active Directory Server (Domain Controller) of the specified domain internally. If ARKWE is unable to find the domain controller for the selected domain, it will display the corresponding message. The following may be one of the reasons for such scenario: