We handle
all product support through email.
Please send your support questions to
our technical
support team. We will respond to all
support e-mails at the earliest instance
(except weekends).
Some
information on how we handle support:
If your
e-mail is a 'problem report' that
requires us to duplicate your scenario
under a debugger, our response time will
take longer than other e-mails.
If you do
not include a valid reply-to address we
will not be able to respond, so please
check your mail program's reply-to
address and verify its correctness.
Please
include the following information to
expedite a response: