|
4.
|
What user
credentials does ARKSP use to connect to a SharePoint Portal?
|
|
By default, ARKSP uses the
currently logged on user context to connect to a SharePoint server. The
currently-logged-on-user should be Member of Administrator's group (highly
recommended) to access all resources in SharePoint.
|
|
Top |
|
5.
|
What permissions
or privileges are required to view information about SharePoint on the server? |
|
|
To view
information about a SharePoint, the currently logged on user must:
 |
be a
valid domain user to view basic information |
|
be a
member in the Administrators group of the target server to view privileges,
services and system resources |
|
read
permissions in the SQL Server databases to read the virtual server and portal
site details |
|
should
be the member of SPS_WPG group for reading Single Sign-on details |
|
|
Top |
|
6.
|
How do I refresh
the data for the displayed report?
|
|
ARKSP stores the data in the
local application database, once it gathers the data from SharePoint for the
first time. ARKSP displays data from the local data store until the data is
refreshed. To “Refresh” data, click ‘Refresh’ from
the menu/toolbar
|
|
Top |
|
7.
|
Can I connect
remote SharePoint Portal Server using ARKSP?
|
|
No. ARKSP only connects to local
SharePoint, where ARKSP is installed. The local machine should be running
Windows Server 2003 with SharePoint Portal Server 2003 or Windows SharePoint
Services, for ARKSP to function properly. |
|
Top |
|
8.
|
Does ARKSP
support Windows SharePoint Services?
|
|
Yes. ARKSP supports both Windows
SharePoint Services and Microsoft Office SharePoint Portal Server 2003. |
|
Top |
|
9.
|
Does ARKSP
support Web Storage System Document Library (WSSDL) / SharePoint Portal Server
2001 (Web Storage System)?
|
|
No. ARKSP only supports Microsoft
Office SharePoint Portal Server 2003 and Windows SharePoint Services v2.0. |
|
Top |
|
10.
|
What value does
the 'Last Modified' field in the Summary report under Site report category
signify?
|
|
The 'Last Modified' column shows
the date on which the site was last modified. The modification to the site
includes only the modification to any of the items in the site.
|
|
Top |
|
11.
|
How
does ARKSP calculate 'Web Size' for a Portal Site?
|
|
The "Web Size (in MB)"
under the Summary tab in the Site Report indicates actual disk
usage information of the current site and all its sub-sites. ARKSP calculates
the exact size in terms of bytes. ARKSP includes files in 'Forms' folder
(visible only in 'Explorer View') present in the library, system folders &
files, site web pages, site templates, web parts and user items in each list
when calculating the total file size.
|
|
Top |
|
12.
|
How does ARKSP
calculate 'List Size' for a List?
|
|
The "List Size (in MB)"
under the Summary tab in the List Report indicates actual disk
usage information of the current library. ARKSP calculates the exact size in
terms of bytes. ARKSP includes files in 'Forms' folder (visible only in
'Explorer View') present in the library, system folders & files, templates
and user items in that library when calculating the total file size. |
|
Top |
|
13.
|
I am unable to
view the 'Page Hits' and 'Site Visitors' in the Site or Site/Area report.
|
|
To view 'Page Hits' and 'Site
Visitors' reports, enable the "Processing Settings" and
"Logging Settings" options in Configure Usage Analysis Processing in
the SharePoint Central Administration. |
|
Top |
|
14.
|
I am unable to
view the 'Page Visits' information in the 'Virtual Server' report.
|
|
To view 'Page Visits'
information, enable the "Enable Logging" option in the desired virtual
server in IIS.
|
|
Top |
|
15.
|
Can I create a
custom view for a report in ARKSP?
|
|
Yes. ARKSP allows you to select
the desired fields available in rows & columns in the 'Filter' tool and
display the selected fields in the report.
|
|
Top |
|
16.
|
Can I print and
export reports? |
|
Yes. ARKSP allows you to preview
the report, set print options and finally print the reports in the desired
layout. You may also export the report data and save it in HTML, Comma Separated
Value (CSV), Extensible Markup Language (XML) or MS-Access MDB format. |
|
Top |
|
17.
|
Can I create
custom reports in ARKSP? |
|
Yes. ARKSP Custom Reports Manager
tool allows you to select the desired reports and its corresponding fields based
on a particular report category and save the report template for re-use.
|
|
Top |
|
18.
|
Can I run a
report at periodic intervals in ARKSP?
|
|
Using the Power Reports tool, you
can schedule reports to run at scheduled intervals. Refer to Power
Reports section in ARKSP Help for more information.
|
|
Top |
|
19.
|
Can I create
multiple tasks scheduled to run at the same time in Power Reports tool?
|
|
Yes, ARKSP allows you to create
multiple tasks scheduled to run at the same time. |
|
Top |
|
20.
|
Can I view the
history information for a task created using Power Reports?
|
|
Yes, ARKSP allows you to view the
history information for a task created using Power Reports. To view, go to Power
Report->Task History. You can view the task run times, reports and URLs
configured in the task and exported files in the history. |
|
Top |
|
21.
|
Can I publish
ARKSP reports to a SharePoint document library?
|
|
You can use the Publish feature
available in ARKSP to publish your reports to a SharePoint document library in
the following format: HTML, XML, CSV, MDB. Please ensure the user context
(running ARKSP) has sufficient permissions to write content to the specified
document library
|
|
Top |
|
22.
|
The application
error log file "ARKSPErrorLog.txt" is gradually increasing in size.
Can I delete it?
|
|
Yes, you may manually delete this
error log file when ARKSP is not running. ARKSP generates an error log file in
the application path "C:\Program Files\ARKSP\Log". The error log file
tends to increase in size over a period of time especially if the application
meets with frequent error conditions. The application does an "append"
to the error log each time it runs. This is required for diagnostic purposes
during trouble shooting. You may delete the error log file periodically. |
|
Top |
SharePoint
Perpetual license
