Home Page   About Us Partners Contact Us Site Map  
 
 
  Menu
  Products
  Support
  Downloads
  How to Buy
  Customers
  Products Menu
ARK for Windows Enterprise
ARK for Active Directory
ARK for Exchange Server
ARK for IIS
DocKIT for SharePoint 2007
DocKIT for SharePoint 2003
ARK for SharePoint 2007
ARK for SharePoint 2003
XPlica for SharePoint 2003


  Products Sub Menu
ARKSP Trial Download
ARKSP Brochure
ARKSP Sample Reports
ARKSP FAQ


 
 
 
 
1. What resources does ARKSP report?
2. Can you explain ARKSP license model?
3. Can I export my reports in ARKSP?
4. What user credentials does ARKSP use to connect to a SharePoint?
5. What permissions or privileges are required to view information about a SharePoint on the server?
6. How do I refresh the data for the displayed report?
7. Can I connect remote SharePoint using ARKSP?
8. Does ARKSP support Windows SharePoint Services?
9. What value does the 'Last Modified' field in the Summary report under Site report category signify?
10. How does ARKSP calculate 'List Size' for a List?
11. Can I print and export reports?
12. Can I publish ARKSP reports to a SharePoint document library?
13. The application error log file "ARKSPErrorLog.txt" is gradually increasing in size. Can I delete it?
14. I am unable to view the 'Page Visits' information in the 'WebApplication' report category and 'Last Deleted Items' and 'List Visits' information in the 'List' report category?
15. I am unable to view the 'Page Hits', 'Site Hits Summary', 'Site Visitors' information in 'Site' report category and 'List Hits' information in 'List' report category? 
  
1. What resources does ARKSP report?

ARKSP reports about the following resources from a Microsoft Office SharePoint and Windows SharePoint Services: Web Applications, Sites, Site Collections, Webs and Lists.

Top

2.

Can you explain ARKSP license model?

ARKSP license model is based on the number of computers on which you will install ARKSP. Server License means per Front-end Web Server / Windows SharePoint Services installed server. Please note that ARKSP requires Windows Server 2003 running Microsoft Office SharePoint Server 2007 (MOSS 2007) / Windows SharePoint Services v3.0 (WSS v3.0) for it to run. 

Top

3.

Can I export my reports in ARKSP?

Yes. You may export your reports to MDB / HTML / CSV / XLS / PDF / TIFF file formats.

Top

4.

What user credentials does ARKSP use to connect to a SharePoint?

By default, ARKSP uses the currently logged on user context to connect to a SharePoint server. The currently-logged-on-user should be Member of Administrator's group (highly recommended) to access all resources in SharePoint.

Top

5.

What permissions or privileges are required to view information about SharePoint on the server?

The currently logged on user should be a valid domain user account to view basic information and also have the following permissions as detailed below:
  1. To generate Web Application, Site, List reports:
     
    1. Member of Administrators group of the SharePoint Server. In case of remote SQL, the currently-logged-on-user must have read permissions in the SQL Server databases to read the web application and site details (OR)
       
    2. 'Application Pool' account specified in the application pool used by the destination web application.
       
  2. To generate Web Application reports, a Farm Administrator of SharePoint is sufficient.

Top

6.

How do I refresh the data for the displayed report?

ARKSP displays data from the local data store until the data is refreshed. To “Refresh” data, clickRefresh’ from the menu/toolbar to recollect the data from the SharePoint again.

Note: Once you closed the report window and generate the same report again , ARKSP collects the fresh data from the SharePoint.

Top

7.

Can I connect remote SharePoint Server using ARKSP?

No. ARKSP only connects to local SharePoint, where ARKSP is installed. The local machine should be running Windows Server 2003 with Microsoft Office SharePoint Server 2007 (MOSS 2007) or Windows SharePoint Services v3.0 (WSS v3.0), for ARKSP to function properly.

Top

8. Does ARKSP support Windows SharePoint Services?

Yes. ARKSP supports both Windows SharePoint Services v3.0 (WSS v3.0) and Microsoft Office SharePoint Server 2007 (MOSS 2007).

Top

9.

What value does the 'Last Modified' field in the Summary report under Site report category signify?

The 'Last Modified' column shows the date on which the site was last modified. The modification to the site includes only the modification to any of the items in the site.

Top

10. How does ARKSP calculate 'List Size' for a List?

The "List Size (in MB)" under the Summary tab in the List Report indicates actual disk usage information of the current library. ARKSP calculates the exact size in terms of bytes. 

Top

11. Can I print and export reports?

Yes. ARKSP allows you to preview the report, set print options and finally print the reports in the desired layout. You may also export the report data and save it in HTML, Comma Separated Value (CSV), MS-Access (MDB), PDF, TIFF or MS-Excel (XLS) format.

Top

12.

Can I publish ARKSP reports to a SharePoint document library? 

You can use the Publish feature available in ARKSP to publish your reports to a SharePoint document library in the following format: HTML, CSV, MDB, XLS, PDF and TIFF. Please ensure the user context (running ARKSP) has sufficient permissions to write content to the specified document library.

Top

13.

The application error log file "ARKSPErrorLog.txt" is gradually increasing in size. Can I delete it?

Yes, you may manually delete this error log file when ARKSP is not running. ARKSP generates an error log file in the application path "C:\Program Files\ARKSP2007\Log". The error log file tends to increase in size over a period of time especially if the application meets with frequent error conditions. The application does an "append" to the error log each time it runs. This is required for diagnostic purposes during trouble shooting. You may delete the error log file periodically.

Top

14. I am unable to view the 'Page Visits' information in the 'WebApplication' report category and 'Last Deleted Items' and 'List Visits' information in the 'List' report category?
 To view the said information, enable the "Enable Logging" option in the destination virtual server in IIS. 
  Click
here to view the detailed information.

Top

15. I am unable to view the 'Page Hits', 'Site Hits Summary', 'Site Visitors'  in 'Site' report category and 'List Hits' in 'List' report category? 
To view the said information, enable the "Usage analysis processing" option in the SharePoint Central Administration. 
Click
here to view the detailed information.

Top

 
 
 
 

Copyright © 1998-2008 Vyapin Software Systems (P) Ltd. All rights reserved. Privacy Policy