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What resources does ARKSP report?
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ARKSP reports about the following
resources from a Microsoft Office SharePoint and Windows SharePoint Services:
Virtual Servers, Portal sites, Site Collections, Webs, Areas and Lists.
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| 2. |
Can you explain ARKSP license model?
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ARKSP license model is based on the number of computers
on which you will install ARKSP. Server License means per Front-end Web
Server / Windows SharePoint Services installed server. Please note that ARKSP
requires Windows Server 2003 running SharePoint Portal Server 2003 / Windows
SharePoint Services for it to run.
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| 3. |
Can I export my reports in ARKSP?
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Yes. You may export your reports to MDB/HTML/CSV/XML
file formats.
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4.
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What user credentials does ARKSP use to connect
to a SharePoint Portal?
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By default, ARKSP uses the currently logged on user
context to connect to a SharePoint server. The currently-logged-on-user should
be Member of Administrator's group (highly recommended) to access all resources
in SharePoint.
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5.
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What permissions or privileges are required to
view information about SharePoint on the server?
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To view information about a SharePoint, the currently
logged on user must:
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be a valid domain user to view basic information
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be a member in the Administrators group of the target
server to view privileges, services and system resources
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read permissions in the SQL Server databases to read
the virtual server and portal site details
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should be the member of SPS_WPG group for reading
Single Sign-on details |
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6.
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How do I refresh the data for the displayed
report?
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ARKSP stores the data in the local
application database, once it gathers the data from SharePoint for the first
time. ARKSP displays data from the local data store until the data is
refreshed. To “Refresh” data, click ‘Refresh’ from the
menu/toolbar
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7.
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Can I connect remote SharePoint Portal Server
using ARKSP?
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No. ARKSP only connects to local SharePoint, where
ARKSP is installed. The local machine should be running Windows Server 2003
with SharePoint Portal Server 2003 or Windows SharePoint Services, for ARKSP to
function properly.
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8.
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Does ARKSP support Windows SharePoint Services?
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Yes. ARKSP supports both Windows SharePoint Services
and Microsoft Office SharePoint Portal Server 2003.
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9.
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Does ARKSP support Web Storage System Document
Library (WSSDL) / SharePoint Portal Server 2001 (Web Storage System)?
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No. ARKSP only supports Microsoft Office SharePoint
Portal Server 2003 and Windows SharePoint Services v2.0.
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10.
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What value does the 'Last Modified' field in
the Summary report under Site report category signify?
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The 'Last Modified' column shows the date on which the
site was last modified. The modification to the site includes only the
modification to any of the items in the site.
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11.
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How does ARKSP calculate 'Web Size' for a
Portal Site?
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The "Web Size (in MB)" under the Summary tab in
the Site Report indicates actual disk usage information of the current
site and all its sub-sites. ARKSP calculates the exact size in terms of bytes.
ARKSP includes files in 'Forms' folder (visible only in 'Explorer View')
present in the library, system folders & files, site web pages, site
templates, web parts and user items in each list when calculating the total
file size.
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12.
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How does ARKSP calculate 'List Size' for a
List?
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The "List Size (in MB)" under the Summary tab in
the List Report indicates actual disk usage information of the current
library. ARKSP calculates the exact size in terms of bytes. ARKSP includes
files in 'Forms' folder (visible only in 'Explorer View') present in the
library, system folders & files, templates and user items in that library
when calculating the total file size.
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13.
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I am unable to view the 'Page Hits' and 'Site
Visitors' in the Site or Site/Area report.
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To view 'Page Hits' and 'Site Visitors' reports,
enable the "Processing Settings" and "Logging Settings" options in Configure
Usage Analysis Processing in the SharePoint Central Administration.
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14.
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I am unable to view the 'Page Visits' information in the 'Virtual Server' report.
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To view 'Page Visits' information, enable the "Enable Logging" option in the desired virtual server in IIS.
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Can I create a custom view for a report in
ARKSP?
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Yes. ARKSP allows you to select the desired fields
available in rows & columns in the 'Filter' tool and display the selected
fields in the report.
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16.
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Can I print and export reports?
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Yes. ARKSP allows you to preview the report, set print
options and finally print the reports in the desired layout. You may also
export the report data and save it in HTML, Comma Separated Value (CSV),
Extensible Markup Language (XML) or MS-Access MDB format.
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17.
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Can I create custom reports in ARKSP?
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Yes. ARKSP Custom Reports Manager tool allows you to
select the desired reports and its corresponding fields based on a particular
report category and save the report template for re-use.
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18.
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Can I run a report at periodic intervals in
ARKSP?
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Using the Power Reports tool, you can schedule
reports to run at scheduled intervals. Refer to Power Reports section
in ARKSP Help for more information.
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19.
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Can I create multiple tasks scheduled to run
at the same time in Power Reports tool?
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Yes, ARKSP allows you to create multiple tasks
scheduled to run at the same time.
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20.
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Can I view the history information for a task
created using Power Reports?
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Yes, ARKSP allows you to view the history information
for a task created using Power Reports. To view, go to Power Report->Task
History. You can view the task run times, reports and URLs configured in the
task and exported files in the history.
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21.
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Can I publish ARKSP reports to a SharePoint
document library?
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You can use the Publish feature available in ARKSP to publish your reports to a SharePoint document library in the following format: HTML, XML, CSV, MDB. Please ensure the user context (running ARKSP) has sufficient permissions to write content to the specified document library |
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22.
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The application error log file
"ARKSPErrorLog.txt" is gradually increasing in size. Can I delete it?
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Yes, you may manually delete this error log
file when ARKSP is not running. ARKSP
generates an error log file in the application path "C:\Program
Files\ARKSP\Log". The error log file tends to increase in size over a period of
time especially if the application meets with frequent error conditions. The
application does an "append" to the error log each time it runs. This is
required for diagnostic purposes during trouble shooting. You may delete the
error log file periodically.
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